Policies – The Details…
In-Stock Dresses: – All in-stock dresses and accessories can be taken home the same day of purchase. If you prefer to have us store it, we have several service packages for you to choose from.
Lay-away Dresses:- All in-stock dresses and accessories are available for lay-away. A $200 deposit is required to put a dress on lay-away. A monthly payment plan will be scheduled. All deposits are not refundable.
Special Order Dresses:- All deposits must be received before a bridal gown special order can be placed. Payments are non-refundable if order is cancelled. Deposits may not be transferred or credited.
Special Order Dress Sizing– We will provide the manufacturer’s size chart to help you determine what size to order for your dress. Determining the size you would like to order is solely your responsibility. We strongly recommend you have your measurements professionally taken. There is an additional charge for size 16+ and for extra length.
Tuxedo Sizing- We strongly recommend you have your measurements taken professionally. Tuxedos arrive into Swoon the week of wedding. Tuxedos need to be tried on at least 3 days in advance to allow time for any replacement pieces. Each tuxedo is due back to Swoon the Tuesday following the event. Tuxedo will incur a $40 a day late fee if not returned. Any late fees that are not paid upon return will be charged to the credit card on file. Please refer to sidebar for our current business hours.
Payment – We accept Visa and Mastercard, cash or check. All merchandise will be shipped to our salon unless otherwise specified at time of order. Shipping charges will apply for orders sent directly to your home. All sales are final. No returns, exchanges or transfers of deposits.
Alterations – We provide alterations as a service to all of our customers. We suggest you start your bridal alterations 8 weeks prior to your wedding or pick-up date. Bridal fitting appointments take place on Tuesdays (Pure Bliss) from 12-7 and Thursdays (Swoon) from 12-7 only. Maids, Mothers, Prom and Flower girl appointments will also take place on Tuesdays (Pure Bliss) and Thursdays (Swoon). In order to keep our alterations fees at a reasonable rate, CASH only will be accepted for alterations. No credit/debit cards or checks. Alteration fees must be paid in full at the second fitting.